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Cookie Policy

Your Information, Handled With Care

Last updated: 23 October 2026

1. Introduction

Rosy’s Event Design & Decor (“Rosy’s”, “we”, “us” or “our”) operates https://rosys.co.za/.

We use cookies and similar technologies to support the operation of our website, remember certain choices, understand how visitors use our pages and, where applicable, measure the effectiveness of advertising.

This Cookie Policy explains what these technologies do, the types we may use, the third-party services involved and how you can control them. It should be read together with our Privacy Policy, which explains our wider handling of personal information.

2. What are cookies and similar technologies?

Cookies are small text files that a website or service can store on your device through your browser. Cookies may remain for a single browsing session or for a longer period.

Related technologies include browser local storage, session storage, scripts, pixels and other identifiers used to enable website features or measure activity.

Some cookies are set by our website (first-party cookies). Others may be set by third-party services used on our website. Whether a particular technology processes personal information depends on the data it collects and how that data is used.

3. Types of cookies we use

3.1 Functional or essential cookies

These support core website functions, security, consent preferences and features you request. They may include cookies used by WordPress, Complianz and the website’s technical components.

Where these are genuinely necessary for a requested service or another applicable lawful purpose, they may operate without separate cookie consent.

3.2 Preference cookies

Preference cookies or similar storage remember certain choices, such as interface settings or the status of an on-site chat feature.

Where required, we ask for your permission before using non-essential preference technologies.

3.3 Statistics and analytics cookies

We use Google Analytics and Google Tag Manager in connection with website measurement.

Subject to the relevant configuration and consent requirements, these tools may help us understand visits, page use and enquiry-related activity so that we can improve the website.

Analytics technologies may collect information such as pages viewed, interactions, device and browser details, referral information and online identifiers.

3.4 Marketing and conversion-measurement cookies

Where enabled, Google Ads and related measurement tags may help us understand whether an advertisement led to a website visit or an enquiry.

Advertising and tracking technologies may use identifiers or information about interactions with our website.

We seek consent for non-essential marketing cookies where required by applicable law. Declining these cookies may limit our ability to measure advertising conversions.

4. Services and third-party content

Depending on the page you visit and the features you use, the following services may be involved:

  • Complianz: Manages cookie choices and stores related consent preferences.

  • WordPress, Elementor and WP Rocket: Support website operation, design, administration and performance. Some associated storage is relevant only to logged-in administrators rather than ordinary visitors.

  • Google Analytics and Google Tag Manager: Support analytics and the management of measurement tags. Google Tag Manager is a tag-management tool; the cookies and data transfers depend on the tags it loads.

  • Google Ads: May be used for advertising attribution and conversion measurement where the relevant tags are enabled.

  • Google Fonts: Are used in the website’s design. If fonts are requested from external Google servers rather than served locally, technical information such as your IP address may be transmitted to Google.

  • Google Maps: May be used where a map is embedded. Interacting with or loading a map can involve requests to Google.

  • Website chat and support services: May use browser storage to remember chat status, messages or preferences. Our cookie scan has identified Help Scout-related storage and other chat-related entries.

  • Wistia: May be used for embedded video content. Wistia-related storage was identified during our cookie scan, including video-progress identifiers.

  • Other third-party content: Externally hosted reviews, images or embedded resources may result in technical requests to their providers.

Not every service listed above is necessarily loaded on every page or for every visitor.

The cookies used can change when website features, embedded content or third-party integrations are updated.

5. Cookies and storage identified on the website

Our Complianz scan has identified cookie or browser-storage names associated with the following services, among others:

  • Complianz: cmplz_functional, cmplz_preferences, cmplz_statistics and cmplz_marketing, used to remember consent-category choices.

  • Help Scout: persist:hs-beacon-* and persist:hs-beacon-message-*, associated with chat and support interactions.

  • Wistia: wistia and wistia-video-progress-*, associated with video features and viewing progress.

  • WordPress and Elementor: Certain detected entries relate to editing, administration or logged-in user preferences and may not be set for ordinary public visitors.

The cookie register below is supplied by Complianz and may contain additional cookies and storage technologies, together with their categories, purposes and retention periods where these have been identified.

An entry appearing in a scan does not by itself mean it is stored for every visitor.

Cookie register:

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences
Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

Wistia

Marketing, Statistics

Usage

We use Wistia for video display. Read more about Wistia

Sharing data

For more information, please read the Wistia Privacy Statement.

Marketing

Name
wistia
Expiration
persistent
Function
Store performed actions on the website

Statistics

Name
wistia-video-progress-*
Expiration
persistent
Function
Store if the user has seen embedded content

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
airs_collapse_chat-context-sources
Expiration
Function
Name
elementor_sidebar_menu_expanded_v2_elementor-custom-elements
Expiration
Function
Name
airs_collapsed_cards
Expiration
Function
Name
listeo_chat_rate_limit
Expiration
Function
Name
airs_collapse_hide-pages
Expiration
Function
Name
WP_DATA_USER_3
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
wpr-hash
Expiration
Function
Name
wistia-video-progress-7seqacq2ol
Expiration
Function
Name
listeo_ai_session_listeo-floating-chat-instance
Expiration
Function
Name
*_opened
Expiration
Function
Name
listeo_floating_chat_bubble_dismissed
Expiration
Function
Name
elementor_sidebar_menu_expanded_v2_elementor-system
Expiration
Function
Name
elementor_sidebar_menu_expanded_v2_elementor-templates
Expiration
Function
Name
wp-settings-time-1
Expiration
Function
Name
wp-settings-time-3
Expiration
Function
Name
wp-settings-3
Expiration
Function

6. Your consent and choices

When you first visit our website, our cookie banner offers options to accept or decline optional cookies and to view available preferences.

Essential technologies needed to provide the website or a feature you request may remain active where legally permitted.

You may change or withdraw a previous choice through the consent controls on our website.

Withdrawing consent does not affect processing that was lawful before the withdrawal.

You can review your available choices here:

You can also manage or delete cookies through your browser settings.

Blocking all cookies may affect the operation of some website features. Removing cookies does not necessarily delete information already lawfully collected by a third party.

7. Legal basis and protection of personal information

We handle personal information associated with cookies in accordance with applicable privacy laws, including South Africa’s Protection of Personal Information Act, 2013 (POPIA).

The appropriate lawful basis depends on the purpose and circumstances of the processing.

POPIA does not require consent for every cookie, but certain optional analytics, advertising or tracking activities may require consent, particularly where additional international privacy rules apply.

We aim to limit personal information to what is relevant for the stated purposes and to apply appropriate safeguards.

Our Privacy Policy provides more information about how we handle enquiries and other personal information.

8. Third-party providers and international processing

Some service providers, including Google and providers of embedded or chat content, may process information outside South Africa.

Their handling of information is governed by their own privacy notices and applicable contractual and legal safeguards.

Where cross-border transfers of personal information occur, we are responsible for considering the requirements of applicable law.

For more information, you can consult the relevant providers’ privacy notices:

9. How long are cookies kept?

Session cookies generally expire when your browsing session ends.

Persistent cookies and local-storage entries may remain until their stated expiry, until you remove them or until they are replaced.

Where known, the cookie register above provides the relevant retention periods.

Actual retention may depend on the service, browser settings and updates made by third-party providers.

10. Your privacy rights

Subject to applicable law and its conditions, you may:

  • Request access to personal information we hold about you.

  • Ask for inaccurate information to be corrected.

  • Request deletion of personal information where appropriate.

  • Object to certain processing of your personal information.

  • Withdraw consent where consent is the lawful basis for processing.

To make a privacy-related request, contact us using the details below.

You may also raise a complaint with the Information Regulator (South Africa) if you believe your personal information has been processed unlawfully.

11. Updates to this policy

We may revise this Cookie Policy when our website, third-party services, cookie practices or relevant legal requirements change.

The date at the top shows when this text was last updated.

Our cookie register may also change following a new Complianz scan or database synchronisation.

12. Contact details

Rosy’s Event Design & Decor

76 Broad Road, Wynberg

Cape Town, 7800

South Africa

Email: admin@rosys.co.za

Website: https://rosys.co.za/

Browse Our 2026 Catalogues

Explore Rosy’s glassware and furniture collections at your leisure. Download the catalogues to view the full range, note the pieces you love, and bring your selections to your consultation.

Glassware Catalogue 2026
Furniture Catalogue 2026